Refund Policy: At Creative Success Systems LLC, we do not offer refunds except in cases of accidentally purchasing multiple times. If this occurs, please reach out to us over Facebook Messenger using this link https://m.me/CreativeSuccessSystems or via email at michelle@creativesuccesssystems.com. We will process refunds for duplicate purchases within 5-7 business days after confirmation.
Cancellation Policy: Cancellations apply only to ongoing monthly programs. If you wish to cancel your monthly subscription, you may do so at any time by logging into your account and selecting the cancel option. Your subscription will remain active until the end of the current billing cycle. No refunds will be issued for partial billing cycles. Programs that have a set number of weeks or months are not eligible for cancellation. For assistance, please contact us via Facebook Messenger at https://m.me/CreativeSuccessSystems or email at michelle@creativesuccesssystems.com.
Return Policy: Due to the digital nature of our coaching products, returns are not accepted. However, if you encounter any issues, please reach out to us via Facebook Messenger at https://m.me/CreativeSuccessSystems or email at michelle@creativesuccesssystems.com. We are committed to solving any problems you may have to the best of our ability. We reply within 24 hours on business days, but please note that responses may take longer on weekends.
Delivery Policy: Our coaching memberships and digital products are delivered instantly upon successful payment. You will receive an email with access instructions within minutes of your purchase. If you do not receive the email, please check your spam folder or contact us via Facebook Messenger at https://m.me/CreativeSuccessSystems or email at michelle@creativesuccesssystems.com.